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How reference checks work in Aptly
Pipeline · Candidate decisions
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Reference checks gather structured feedback on a candidate from people who have worked with them. Aptly handles the full workflow from request through to a downloadable report, with the same candidate-dignity principle that guides everything else: every party knows where they stand.
When you can request references
The References tab appears on the per-application row in your candidate pipeline, alongside Scorecards and Activity. It is available when a candidate has reached Shortlisted, Interviewing, Offered, or Placed. References can be requested at any of these stages, though most recruiters use it once the candidate is in late-stage consideration.
Two ways to collect references
When you click "Request references", you choose between two methods.
Option A: ask the candidate to provide referee details. Aptly emails the candidate with a private link to a short form. They enter the names, emails, and contact details of their references, and Aptly takes it from there. This is the default and most common path. It puts the candidate in control of who they nominate.
Option B: enter the referees yourself. If you already have referee contact details, you can enter them directly when creating the request. Aptly will email the referees immediately. This skips the candidate step and is faster when you have the information to hand.
Both paths send the same referee invitation and use the same reference form. The difference is purely in how you collect the contact details.
How many references to request
You can request 1, 2, or 3 references per round. Two is the default. The choice depends on the role and your client's expectations.
💡You can add up to 3 custom questions per request. Use these for role-specific things like "Did they manage budget responsibility?" or "How did they handle conflict?". Each custom question can be pick-list (you provide 2 to 5 options) or free text.